Thank you for visiting our website ("https://www.navika.com.au/") and for considering our pallets business ("Business"). We are committed to protecting your privacy and ensuring that any personal information you provide to us is handled responsibly. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our Website and interact with our Business. By using our Website and providing us with your personal information, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect various types of information from you when you interact with our Website and Business, including but not limited to:

1. Personal Information: We may collect personal information, such as your name, email address, phone number, and shipping address, when you place an order, register for an account, or fill out a contact form on our Website.

2. Website Usage Information: We may collect non-personal information about how you use our Website, such as your IP address, browser type, operating system, pages viewed, and the date and time of your visit. This information helps us analyze and improve the performance and usability of our Website.

3. Cookies: We may use cookies, which are small text files that are placed on your computer or mobile device when you visit our Website. Cookies help us provide you with a better browsing experience by remembering your preferences and improving the functionality of our Website. You can control the use of cookies through your browser settings, but please note that disabling cookies may affect your ability to use certain features of our Website.

How We Use Your Information

We may use the information we collect from you for the following purposes:

1. To Process Orders: We may use your personal information to process and fulfill your orders, including processing payments, shipping products, and providing customer support.

2. To Improve Our Website: We may use non-personal information, such as website usage data and cookies, to analyze and improve the performance and usability of our Website, and to customize content and advertising.

3. To Communicate with You: We may use your personal information to send you updates, promotions, and other communications related to our Business and your orders. You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions in the emails we send you.

4. To Protect Our Business and Comply with Legal Obligations: We may use your information to protect our Business, such as detecting and preventing fraud, enforcing our terms and conditions, and complying with legal obligations, including responding to legal requests and regulatory requirements.

Information Sharing

We may share your information with third parties in the following circumstances:

1. Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processors, shipping carriers, and customer support providers. These service providers are contractually obligated to use your information only for the purposes of providing the services we have requested.

2. Business Transfers: If our Business is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you via email and/or prominent notice on our Website of any such change in ownership or control of your personal information.

3. Legal Requirements: We may disclose your information as required by law, such as to comply with a subpoena, court order, or other legal process, or to protect our rights and interests.

Data Security

We take reasonable measures to protect the security and confidentiality of your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information. You are responsible for maintaining the confidentiality of your account credentials, and we recommend that you choose a strong and unique password and keep it secure.